6 Core Services ยท End-to-End ยท Transparent Pricing

Our Services

From product selection to after-sales support, we handle every step of your China AI sourcing journey. One partner, complete peace of mind.

What We Do

6 Core Services, One Partner

We cover the entire sourcing lifecycle, so you can focus on your business while we handle the complexities of China sourcing.

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Product Sourcing & Selection

We identify the best Chinese AI products matching your requirements, budget, and quality standards. Access to 100+ verified manufacturers.

  • โœ“ Requirements analysis & product matching
  • โœ“ 2-3 supplier comparison with pricing
  • โœ“ Sample procurement & evaluation
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Hardware Customization (OEM/ODM)

Full OEM/ODM hardware customization. Our in-house PCB factory enables custom design, branding, enclosure, and certification support.

  • โœ“ Branding & logo customization
  • โœ“ PCB design & custom hardware
  • โœ“ CE/FCC/RoHS certification support
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Software Customization

Our AI development team customizes software interfaces, multi-language support, integrations, AI models, and complete custom applications.

  • โœ“ UI/UX customization & white-label
  • โœ“ Multi-language localization
  • โœ“ API integration & custom AI models
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Quality Inspection & Control

Rigorous pre-shipment inspection with detailed reports. We ensure every product meets your quality standards before it leaves China.

  • โœ“ Pre-production inspection
  • โœ“ During-production monitoring
  • โœ“ Final pre-shipment inspection report
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Logistics & Customs Clearance

Door-to-door global shipping with customs clearance support. We handle documentation, duties, and delivery to your location.

  • โœ“ Air, sea, and express shipping options
  • โœ“ Export documentation & customs clearance
  • โœ“ Real-time tracking & delivery coordination
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After-sales Support

Comprehensive after-sales support including warranty management, spare parts, technical support, and product training.

  • โœ“ Warranty management & replacement
  • โœ“ Spare parts supply
  • โœ“ Technical support & training
Transparent Pricing

Simple, Transparent Fees

No hidden costs. Our service fee is a percentage of your order value. Larger orders = lower rates.

Small Order
15%
Order value below $10,000
  • Product sourcing & selection
  • Sample procurement
  • Basic quality inspection
  • Shipping coordination
  • Email support
Get Started
Medium Order
12%
Order value $10,000 - $50,000
  • Everything in Small
  • Supplier negotiation
  • Detailed QC report
  • Custom branding support
  • Priority support
Get Started
Enterprise
8%
Order value $200,000+
  • Everything in Large
  • Custom ODM/development
  • On-site factory visits
  • Exclusive supplier agreements
  • 24/7 priority support
Contact Sales

๐Ÿ’ก Note: Service fee is calculated on product cost (excluding shipping and duties). Custom development projects are quoted separately.

All prices in USD. We accept bank transfer, credit card, and other payment methods.

Why CUSTGLOBAL

6 Reasons to Choose Us

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Hong Kong Company

Established in 2017, our Hong Kong entity provides global trust, easy contracts, and international payment processing.

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In-House Factory

Our 20,000 sqm PCB factory means we control quality, reduce costs, and can customize hardware in-house.

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AI Expertise

Our AI engineering team can customize software, integrate LLMs, and build custom AI applications for your products.

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Cost Savings

Direct factory pricing plus our optimization expertise saves you 30-50% compared to local distributors.

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Quality Guaranteed

Rigorous inspection at every stage. Detailed QC reports. We don't ship until products pass our standards.

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Long-term Partnership

We're not just a sourcing agent. We're your technology partner, invested in your long-term success and growth.

Ready to Get Started?

Tell us what you need and we'll provide a free, no-obligation quote within 24 hours.